TouchBistro’s Restaurant Loyalty Software

Turn first-time guests into regulars, and regulars into promoters with a loyalty solution that helps your restaurant create rewarding experiences for every guest.

Happy restaurant patron paying for her meal at the table
Screen captures of Loyalty Product

With TouchBistro Loyalty, venues process 53% more transactions on average compared to venues with the POS only.* *All growth rates are calculated on a same-store sales basis for the applicable period of time.

Screen captures of Loyalty Product

In just the first three months of implementing TouchBistro Loyalty, venues see a 13% increase in monthly transactions.* *All growth rates are calculated on a same-store sales basis for the applicable period of time.

Increase Customer Lifetime Value with a Powerful Customer Relationship Management Platform

TouchBistro Loyalty combines the sophistication of a large, chain CRM and rewards platform, with features built for independent restaurants. Use it to understand what guests want, generate more sales, and grow your business.

  • Streamline Operations with POS Integration
    Diners earn loyalty points and rewards automatically based on items purchased and amount spent.

  • A CRM Platform to Help You Deliver an Exceptional Guest Experience
    TouchBistro Loyalty doubles as a CRM platform, letting you capture details like food preferences, visit history, birthdays, and more to give diners more of what they want.

  • Rewards You Can Customize for Your Business
    Tailor your loyalty program to meet the needs of your bar, food truck, FSR, or QSR with a rewards system based on guest spend and items purchased.

  • Integrated Online Ordering to Supercharge Every Revenue Stream
    Incentivize repeat orders across all your channels. Use TouchBistro Loyalty and TouchBistro Online Ordering together to reward customers whether they order in venue or online.

  • A Customer Web App to Increase Guest Engagement
    Our easily customizable Customer Web App allows diners to earn, redeem, and track their rewards all from their own device.

  • Make Data-Driven Decisions with Detailed Reporting
    Access detailed reporting on your rewards and loyalty programs to help you make smarter decisions for your business.

  • Create Targeted Promotions with Marketing Integration
    Integrates with TouchBistro Marketing so you can combine guest data with advanced email marketing for a 360-degree customer engagement solution – all on one platform.

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A CRM Platform to Help You Deliver an Exceptional Guest Experience

TouchBistro Loyalty doubles as a CRM platform, letting you capture details like number of visits, average spend, order history, birthday, and more to give diners more of what they want.

Create Targeted Promotions with Marketing Integration

Integrates with TouchBistro Marketing so you can combine guest data with advanced email marketing and in-app message campaigns for a 360-degree customer engagement solution – all on one platform.

Integrated Online Ordering to Supercharge Every Revenue Stream

Incentivize repeat orders across all your channels. Use TouchBistro Loyalty and TouchBistro Online Ordering together to reward customers whether they order in venue or online.

A Customer Web App to Increase Guest Engagement

Our easily customizable Customer Web App allows diners to earn, redeem, and track their rewards, all from their own device.

Rewards You Can Customize for Your Business

Tailor your loyalty program to meet the needs of your bar, food truck, FSR, or QSR with a rewards system based on guest spend and items purchased.

And More...

Streamline Operations with POS Integration

Diners earn loyalty points and rewards automatically based on items purchased and amount spent.

Make Data-Driven Decisions with Detailed Reporting

Access detailed reporting on your rewards and loyalty programs to help you make smarter decisions for your business.

see pricing

See Why Customers Love TouchBistro Loyalty

TouchBistro Loyalty has definitely helped us drive repeat business. We love the flexibility of it. We can build any type of program we dream of, with points, discounts, buy-one-get-one – the options are endless!

Mustard Seed Cafe

Michael Perkins

Related Products

All of our products work seamlessly with our POS – helping restaurateurs streamline their operations and allowing them to spend less time manually connecting the dots, and more time connecting with guests and growing their business.

Reservations

This reservations and guest-management platform helps your FSR fill tables while managing capacity. And with reservation notes, you can customize every dining experience and make guests feel like VIPs.

learn more

Gift Cards

With these easy-to-design branded physical and digital gift cards, your restaurant can increase immediate cash flow and secure future repeat business.

learn more

Online Ordering

Let customers place takeout and delivery orders online, without paying a commission fee to third-party apps. Plus, with the TouchBistro Loyalty integration, customers can earn and redeem rewards on their online orders.

learn more
see all products

FAQ

TouchBistro Loyalty is currently available to restaurants in Canada (excluding Québec) and the United States.

No additional hardware is required to run TouchBistro Loyalty.

Yes. Your TouchBistro customer loyalty programs can be used across your restaurant’s locations.

Yes. TouchBistro Loyalty integrates with TouchBistro Online Ordering, so customers can earn and redeem rewards when placing orders in venue or online.

You can track personal information provided through contact information, visit data (frequency, spend, orders, etc.), and rewards redeemed (check discounts, item discounts, buy X get Y, etc.).

Customers can access their loyalty accounts from any device via the restaurant’s branded Customer Web App or in-venue via the POS.

Not at this time. However, you can offer customers the ability to load and store value through our TouchBistro Gift Cards solution .

Yes. TouchBistro Loyalty integrates with TouchBistro Marketing so you can use diners’ personal information, visit data, and more to send guests rewards tailored specifically for them.

Grow Your Loyalty Expertise

Visit TouchBistro’s Blog to discover trends in restaurant rewards programs, insights about hospitality marketing, techniques for delivering a memorable guest experience, and more.

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See TouchBistro Loyalty In Action

An iPad with the TouchBistro Software opened