TouchBistro’s Customer Support Services

You don’t work 9 to 5, so neither do we. Our world-class support specialists, based out of North America, are available 24/7/365 to help with your TouchBistro products.

Are you a TouchBistro customer looking for support?

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Easy and Intuitive Set-Up

Our one-box POS solution is easy to set up, so you can start using TouchBistro right away. And if you prefer an expert by your side, our remote installation specialists are here to help.
Get Up and Running Faster with Training

TouchBistro’s thorough training process will make you feel like an expert in no time.
Help When You Need It with Round-the-Clock Support

Troubleshooting a problem? Have questions? You can reach a TouchBistro specialist via phone, chat, or email any hour of any day – including holidays.
Contactless Diagnosing with Remote Access

Not sure what’s wrong? TouchBistro specialists can log in to your POS from anywhere in the world to diagnose and resolve problems.

Learn more about the POS

See Why Restaurateurs Love TouchBistro’s Customer Support

Every update there is something better. The support is amazing; they are patient and actually listen to your problems and ideas. There's also a TouchBistro community to share ideas and make suggestions.

Driftwood Inn & Pebbles Restaurant

Wheath Ralla

Before TouchBistro, we used Profitec POS and dealt with ongoing broken printers, calling in all the time to fix problems, and it was too expensive. We found TouchBistro and figured it was time for something different. I have no computer knowledge, but TouchBistro's install and onboarding made the set-up process easy. Now I don't have to spend hours trying to fix broken hardware. Thanks, TouchBistro!

The Old Bavaria Haus Restaurant

Mira Mendes

Great POS. We've used others, but this one blew the competition away. It's very easy for the staff to learn, even for those who have no previous POS experience. I love that the app is constantly upgrading. Whenever we contact tech support, they get back to us within 30 minutes. No matter what, they always solve the problem.

Studio Cellar

Randy Weiss

TouchBistro’s support is incredible. Any time we’ve had a hiccup, the team has been awesome. They’ve been right there for us, and we’ve never had an issue that wasn’t resolved after talking to support.

The Berryville Grille

Brian McClemens

Other POS Features

Round-the-clock customer support is just one of the perks you’ll get as a TouchBistro customer. A POS license also comes with these features:

Learn more about our POS system

Find Helpful Resources on the TouchBistro Blog

Our blog is home to educational content that can help you learn more about TouchBistro’s products, find the right tech for your restaurant, run your business more easily, and more.